Turn tenant maintenance emails into organized tickets, automatically.
MaintAIn reads every tenant email, categorizes the issue, prioritizes urgency, drafts a reply, and creates a clean maintenance summary — so your team can focus on fixing things, not sorting inboxes.
Subject: Water leaking under kitchen sink
Hi, there's water pooling under my kitchen sink since this morning. It's getting worse and I'm worried about damaging the floor. Can someone come today? — Sarah, Apt 4B
Hi Sarah, thanks for letting us know. We're dispatching a plumber to Apt 4B today between 2–4 PM. In the meantime, please place a towel under the sink…
How it works
From inbox chaos to organized in seconds
No new portal for tenants. No workflow to learn. Just connect your inbox.
Email arrives
Tenant sends a maintenance request to your inbox.
AI categorizes
Issue type, unit, and urgency identified instantly.
Reply drafted
A polite, on-brand response is ready to send.
Ticket created
A clean summary lands in your maintenance queue.
Before vs After
From inbox chaos to organized maintenance workflows
MaintAIn helps property managers stop manually triaging maintenance requests and respond faster with AI-powered organization.
Before MaintAIn
- Urgent issues buried in inboxes
- Slow tenant response times
- Manual email sorting
- Disorganized maintenance requests
- Missed follow-ups
- Overwhelmed staff
After MaintAIn
- AI-prioritized maintenance tickets
- Faster tenant communication
- Automatic issue categorization
- Structured maintenance workflows
- Clear vendor-ready summaries
- Reduced inbox overload
Why MaintAIn
Built for property managers who are drowning in email
Save 10+ hours weekly
Stop manually triaging hundreds of emails — let AI handle the first pass.
Respond in seconds
Tenants get an immediate, professional reply instead of waiting hours.
Never miss urgent issues
Floods, gas leaks, no heat — escalated automatically the moment they're detected.
Higher tenant retention
Faster maintenance response is the #1 driver of lease renewals.
Happier teams
Maintenance staff get clean, structured tickets — not buried email threads.
Real insights
Track recurring issues per unit, response times, and team workload.
Pricing
Simple plans that scale with you
Start free for 14 days. No credit card required.
Starter
For small portfolios getting maintenance under control.
- AI issue categorization
- Priority detection
- Drafted tenant replies
- Gmail integration
- Up to 50 maintenance requests/month
Pro
For busy teams handling nonstop tenant requests.
- Unlimited maintenance requests
- Outlook + Gmail support
- Smart urgency escalation
- Slack/email alerts
- Maintenance dashboard
- Priority support
FAQ
Questions, answered
Stop sorting emails. Start fixing things.
Built for overwhelmed property management teams handling nonstop tenant maintenance requests.